Questions, answered.
Straight answers about how this works and what to expect.
Is this therapy?
No. Wellness with Vairagya offers peer listening and emotional companionship. Listeners do not diagnose, treat or give medical advice, and they are not a replacement for a doctor, therapist or counsellor.
Is this an emergency service?
No. If you or someone else is in danger, call 112 or Tele-MANAS 14416 straight away. See our safety page for more.
How long is a conversation?
Free members can book 30-minute conversations. Paid members can book up to 60 minutes.
How many conversations can I have in a day?
Your plan sets how many sessions you get each day. One session is one conversation, and how long it is depends on your plan. The exact numbers are on the Pricing page. Unused sessions do not carry over. Every conversation also depends on a listener being available.
Can I cancel?
Yes. Cancelling at least 48 hours before the session is free. Later cancellations still use up that day's session.
Who are the listeners?
People who have applied, verified their identity and agreed to our Code of Conduct and Listener Agreement. They are not clinicians.
Are conversations recorded?
No, not by default.
Who can use this?
You must be 18 or older.
What languages are supported?
English and Hindi to start. Each listener's profile shows the languages they speak.
When do paid plans open?
Payments are not open yet. Unlimited is coming later.